FAQ

Q: What is PetalPost?
A: Free software for wholesale flower distributors and the florists they supply. It replaces spreadsheets and phone orders with a live product catalog, a 24/7 B2B ordering portal for your florists, and real inventory tracking.

Q: Is it really free?
A: Yes. The core platform is free to start — no credit card, no trial countdown. Paid plans add cloud sync, unlimited team members, and credit & net-term management when you’re ready.

Q: Who is it for?
A: Wholesale flower distributors, growers, and vendors — plus the retail florists who order from them.

Q: Desktop or cloud?
A: Both. The free tier runs as a desktop app that works offline; upgrading adds cloud sync so you can reach your business from anywhere.

Q: How do my florists order?
A: They get a branded, 24/7 B2B portal to browse your live catalog, see real availability, and place orders on their own time — no phone tag.

Q: Do I have to switch off my current tools?
A: No. Import your existing catalog from a spreadsheet or CSV (free), connect Shopify to keep inventory in sync, and go from there.

Q: How do I get started?
A: Sign up free, import your catalog, and invite one florist to order through your portal. Most people are up and running in an afternoon.